In our FAQ section, you can find answers to frequently asked questions about Q.wiki. Find out everything about the features, benefits, and application options of our interactive management software. From integration to technical tips, our FAQs provide you with the information you need quickly.
The price for Q.wiki depends on the number of users, the technical requirements and the selected additional modules. Our service is free of charge for you.
Yes! The keyUser in your company has the option of adding new users to Q.wiki or deactivating old users via user management. If you have reached the maximum number of your users, you can add more users at any time — this is done in steps of 10.
Protecting your data is very important to us! Your data is therefore stored in secure data centers in Germany (FRANKFURT europe-west3) and Belgium (BELGIUM europe-west1). These meet all requirements of ISO 27001, the international standard for information security and data protection. Of course, we are also certified in accordance with ISO 27001.
Would you like to try out Q.wiki directly? Then test it out without obligation in our demo. Our digital assistant, the Q.viking, will guide you step by step through Q.wiki and explain the most important functions.
Das Basispaket von Q.wiki beinhaltet u. a. die Module für Prozessmanagement, Normzuordnung, Flussdiagrammeditor sowie das Glossar und Lesebestätigungen. Damit bist du gut gerüstet, um deine Prozesse normkonform zu dokumentieren und gemeinsam zu optimieren. Außerdem sind unsere Serviceleistungen im Preis inklusive.
Weitere Zusatzmodule kannst du beliebig hinzubuchen und mit dem Zusatzmodulgenerator individuell anpassen.
Yes! Our experienced management consultants will reliably support you in the introduction of Q.wiki — and also in many other areas related to interactive management systems.
The maintenance of Q.wiki depends on the variant:
With Q.wiki Now! You don't have to worry about anything. You will receive updates automatically and free of charge. This means that your system is always equipped with the latest functions.
A new enterprise version is available approximately every two months. If necessary, arrange an individual maintenance appointment so that you can also benefit from the latest features in Enterprise.
You can easily upload any file type to Q.wiki.
Yes! The date of printing is automatically added to your document so that you can verify that the document is up to date at a later date.
In Q.wiki, you can request read receipts from your teammates.
In Q.wiki, you control all your relevant standards in a central system. In this way, you always have an overview of which areas of the standard you already cover and where there is still some catching up to do.
Basically, Q.wiki is very intuitive to use, and our digital assistant, the Q.viking, helps you get started. In order to utilize the full potential of your interactive management system, we still recommend supporting advice when implementing Q.wiki.
For key users responsible for the system in your company, we recommend a one-day training course in which we provide them with a deeper technical understanding of Q.wiki. This includes, for example, setting up access restrictions and deleting and restoring processes.
Content advice is also advisable! Because even the best tool alone does not lead to a successful and beneficial management system — it is important to fill the system with valuable content. Our experts for interactive management systems are happy to assist you in this: Together, we analyse the procedures and processes in your company and document them in a structured way in Q.wiki. In addition, we create the heart of your system with you: your individual process map.
Yes, because that is exactly what your interactive management system thrives on! Each employee can first edit and change processes in a copy of the approved process — the so-called change proposal. The person then asks for approval: Only when the content and form of the changes have been approved is a new official version of the respective process published and automatically versioned. In this way, every team member can contribute their knowledge to Q.wiki while ensuring that all information in the system is correct.
Our service team is always available and happy to help you. Just contact us and we'll answer your questions personally and comprehensively. No matter what concerns you may have, we are here to provide you with the best possible support.
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