Fabian Kröppel

The central question: How do we ensure that documented processes are actually lived out? The short answer: with a management system that creates perceived added value for people in stressful everyday work. Because that's just the way we work. The perceived benefit must exceed the perceived effort. That's when we're actively involved. Then we tell others enthusiastically about it. In my role as a consultant, I am passionate about firmly anchoring this approach in other organizations.

Fabian Kröppel