Tim Grafenhorst
I am Tim Grafenhorst, a passionate process management consultant. My goal is to bring documented processes to life. As a Q employee at Hilti AG, I experienced the challenge that documentation is not viewed positively by everyone in the company. I have set myself the task of dispelling old prejudices and focusing on real economic benefits through clear interfaces and good documentation as a reference work. I love it, even in sales/sales (!) to design processes because they provide structures for the organization and the team.