How does a management system really become effective? A necessary condition for this is that the system — or rather its documentation — is interactive. We therefore asked ourselves: Which factors particularly increase the interactivity of a management system? And here are the key findings of our scientific study:
The data shows that interactivity is particularly high when management is behind the introduction of the management system. She acts as an advocate in the organizational transformation process and argues the investment made.
The management...
The duration of an implementation project significantly influences the interactivity of a management system. The optimal duration from project start to system go-live is 6-12 months. Not longer, but also not shorter.
6-12 months between project start and GoLive...
We were able to statistically prove that there is a positive relationship between employee involvement and the interactivity of a management system. Internal training is therefore a plausible guarantee for the sustainable effectiveness of the management system.
As more employees receive internal training,...
The introduction of a management system should be communicated throughout the organization. But how? Our study shows that employees who are addressed through various channels are particularly likely to participate in the management system. As the level of awareness increases, management system documentation is becoming ever more vivid and effective.
The more marketing measures an employee receives,...
For a high level of interactivity in the management system, IT systems should be differentiated as precisely as possible from one another. This is the only way to make the management system a single point of truth for process documentation.
Systematically switch off redundant sources of information in order to...
When implicit knowledge from everyday work experience is shared and developed collaboratively, the entire organization benefits from it. Because the more employees contribute their experience to the management system, the better the documentation reflects reality — and the more efficient the processes can become! Anyone who heeds the 5 success factors for a sustainable interactive management system is investing in the competitiveness of their company.
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