The introduction of a new ERP system is extremely delayed in many companies. But why actually?
The reason is usually pages of training material that doesn't really help you. The information you are looking for is far too difficult to find and, if it can be found, is not up to date. This means that you cannot use the new ERP system in everyday work. That is frustrating! A central platform is needed on which you and your colleagues can collect all information in a clear and structured way and update it at any time. An interactive management system provides such a platform and thus the ideal basis for a successful introduction of the new ERP system — and for even more economical processes.
Hang on: Introducing two new systems at the same time only creates more chaos. Or? But just the opposite is the case! Perhaps you still remember the introduction of your current ERP system: That was certainly an extensive project and a major change for you and your colleagues. Something like this involves many ambiguities and questions, costs time, money and the nerves of everyone involved. An interactive management system offers significant advantages in this situation.
In general, such a system takes the approach of shifting process responsibilities from the QM department to the knowledge holders themselves. The people who actually carry out the processes therefore contribute their knowledge directly to the system and pass it on to others. For your specific use case, this means: In the interactive management system, you and your colleagues bundle all relevant information, clearly structure your business processes and provide feedback on the new ERP processes for everyone to see. The fact that all employees are actively involved in process design ensures both a continuous improvement process and greater acceptance of corporate guidelines. With this basis, you minimize time, costs and strained nerves.
In this case, introducing two new systems therefore ensures more success and less stress. The key is up-to-date process descriptions and work instructions that help you in your day-to-day work and thus ultimately increase the productivity of the entire company.
If you introduce an interactive management system first, your chances of a smooth implementation of the ERP system increase significantly. The two main reasons for this are:
1. Less reactive power
Introducing a new ERP system is complex because you and your colleagues need to be trained. This creates new (process) knowledge and results in new best practices, which are usually not documented. In an interactive management system, however, this knowledge is recorded consistently and sustainably right from the start. In this way, the following employees can immediately draw on the findings of their colleagues, use, supplement, improve and update them. This makes it possible to gradually optimize process documentation at any stage of the ERP project. In this way, you avoid idle power, simplify the introduction of the ERP system and speed up your processes.
2. Process-oriented documentation with real added value
In the interactive management system, you document best practices continuously and across departments along the process chain. This breaks down silo thinking and automatically creates a process-oriented knowledge platform from which the entire company benefits. Instead of taking part in one-off frontal training courses, you create work instructions that provide you with acute support in changing the affected processes and in the long term throughout your working day. This makes the management system a central knowledge platform with process descriptions, tips and tricks for your colleagues.
With reduced reactive power and process-oriented documentation, two elementary hurdles are eliminated, which often cause a delay or an explosion in costs. The new ERP system will be introduced faster, more efficiently and more sustainably and at the same time you will establish your interactive management system as a valuable tool in everyday work. This saves you costs that would result from interruptions, errors and repeated training.
Here are our tried and tested methods for the successful interplay of interactive management system and ERP system:
Whether it's emails, training, meetings, or corridors — bring everything together in one place so that a single point of truth is created for everyone.
This increases motivation to use the new system and thus always keep documentation up to date. At the same time, identification with documented (ERP) processes is increasing.
Because with cross-departmental documentation, you minimize interface losses.
This is the best way to add value for everyone! The collaborative approach reduces effort: All employees are actively involved in process management.
This means: Describe all steps as concisely as possible and in as much detail as necessary. Imagine a new employee having to carry out the process based on your documentation.
Use the documented processes and tools during the test phase of the new ERP system, let your colleagues write their own process documentation and supplement existing ones.
If an employee asks you a question, determine the answer in the appropriate process or work instruction. If the same question comes up again, refer your colleagues directly to the right place in the management system. In this way, you only have to answer questions once and you reduce query times enormously.
As a result, you always have all the necessary information at your fingertips.
An interactive management system is the ideal The basis for an efficient transition to a new ERP system and at the same time a central knowledge platform that makes companies even more economical and sustainable.
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