Our team of authors provides you with practical insights on the topics of quality management, management systems and process management.
The central question: How do we ensure that documented processes are actually lived out? The short answer: with a management system that creates perceived added value for people in stressful everyday work. Because that's just the way we work. The perceived benefit must exceed the perceived effort. That's when we're actively involved. Then we tell others enthusiastically about it. In my role as a consultant, I am passionate about firmly anchoring this approach in other organizations.
Fabian Kröppel
I am convinced that knowledge has greater added value when you share it. When bright minds come together and bundle their knowledge in a process, not only each individual, but the entire company benefits. In order to convince even more companies of this participatory approach, I am part of the sales and marketing team.
Eleonora Blem
Why am I so passionate about management systems and quality? After studying engineering and spending time in strategic management at BMW, I completed my doctorate in the field of quality management at RWTH Aachen. There I developed the principle of interactive management systems and founded Modell Aachen GmbH in 2009. As their managing director, I would like to actively shape the future of management systems: My goal is to fundamentally improve cooperation between people! And I have already succeeded in doing this successfully in over 800 companies.
Dr. Carsten Behrens
I am impressed by the added value that interactive management systems create in organizations. I enjoy accompanying companies on their way to participatory process structures because I trust people a lot. As a member of Modell Aachen's management team, I like to establish rapid processes that create value for our customers. And to abolish those processes that do not achieve this.
Vincent Fischer
A genuine user of an interactive management system — and was convincing. Why do companies still exist without an (interactive) management system? It's a mystery to me. As a content editor at Modell Aachen, however, I am very happy to work on changing this and spreading our message: Quality management is a team matter!
Astrid Rehahn
As a management consultant, it is important to me to sensitize people to process-oriented thinking and to promote the potential of participatory corporate management. For sustainable organizational development, it is essential to carry out effective knowledge management and empower employees. That is why the holistic view of organizational transformation processes is particularly important to me.
Sven Schneider
In everyday working life, I am particularly moved by one question: Why is it so difficult for many companies to retain and share the knowledge of their employees? Knowledge is available on a large scale in most organizations, but it often hangs in the heads of individual people and is not shared with everyone. Partially because it is not promoted and challenged; partly because “I am important when I have exclusive knowledge.” But I am convinced that organizations are only successful in the long term if they motivate their employees to expand their knowledge together. This requires exciting and feasible solutions. I am passionate about convincing people of this idea every day.
Lennart Blauschke
As part of the IT Services team and responsible for the information security management system, I attach great importance to sharing knowledge securely and efficiently. I focus on developing processes that facilitate knowledge sharing within the company while ensuring a high level of security. For me, open and shared knowledge is the key to effective collaboration and innovative solutions. My goal is to create pragmatic approaches that improve the everyday use of information and utilize the full potential of our collective knowledge.
Christoph Kutz
What motivates us intrinsically? There are three factors: autonomy, experience of competence and social inclusion. We are therefore motivated when we are directly involved in shaping and contributing our ideas. Traditional management systems do not meet these three factors, which is why the departments are also not motivated to work on their processes. And that's why I believe in the power of interactive management systems, because they empower people to have a say in HOW they want to work. In my role as an awareness manager, I am active on LinkedIn and write about our vision of participation.
Regina Haar
For me, cross-team collaboration and the active involvement of employees in process design are essential building blocks for corporate success. My goal is to help organizations build interactive management systems that seamlessly integrate lived processes and corporate knowledge and promote human creativity and collaboration. As a consultant, I develop structures that make everyday work more efficient, improve the distribution of knowledge within and across team boundaries, and enable continuous innovation.
Simon Koch
Optimally coordinating people and processes is my passion. My goal is to design management systems in such a way that they maximize the company's success — and that while increasing employee satisfaction. It is not just about management systems — rather, the focus is on holistic, redesigned organizational structures that can be supported by software. Creating exactly such systems with my customers is what I am passionate about!
Peter Auer
Business processes are the backbone of every company and influence the company's success on a daily basis. In my observation of sales colleagues from other companies, process information is not used in sales - sales is often the natural enemy of process documentation: customer-specific, not standardizable, I've always done it that way are appropriate arguments. I think this is wrong, because sharing best practices in sales has a lasting impact on the sales success of the entire company. The task of using knowledge and best practice to create everyday benefits for the sales process and other business processes inspires me anew every day.
Burkhard Wolkewitz
I am always impressed by what is possible when people pull together. I love bringing people of knowledge together and helping them to create something extraordinary. With our Q.wiki software, we achieve exactly that in our clients' process management, and as a product manager, I ensure that Q.wiki never stops getting better.
Rico (Kraft) Wilmink
What would it be like if you had the right cheat sheet ready for just about every question in your daily work, to take a quick look at it and know what needs to be done? That is exactly what you can make possible in your own company with an interactive management system. I am part of the consulting team at Modell Aachen and support companies on their way to active, efficient and constantly improving process management.
Max Billotet
David is my name, content is my game. I enjoy the creative process and help produce engaging content that makes you think. I can do that regularly in the marketing team here at Modell Aachen. My goal is to create awareness of the power of participatory leadership and active knowledge sharing, which can be achieved by implementing an interactive management system.
David W. Weaver
As a management consultant, I help companies make use of implicit knowledge in the organization. Every employee is part of the company's history through their employment and shapes it with their expertise, ideas, learning effects and experiences. Business processes are one of the most important design areas. Interactive management systems offer employees and organizations the appropriate tool to consciously manage this ongoing development process.
Holger Doering
I am Tim Grafenhorst, a passionate process management consultant. My goal is to bring documented processes to life. As a Q employee at Hilti AG, I experienced the challenge that documentation is not viewed positively by everyone in the company. I have set myself the task of dispelling old prejudices and focusing on real economic benefits through clear interfaces and good documentation as a reference work. I love it, even in sales/sales (!) to design processes because they provide structures for the organization and the team.
Tim Grafenhorst
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